Product Sales and Delivery
Most orders are shipped within 1 week of receipt. However, depending on demand for the product, some items may require up to six weeks for shipping. You should allow additional times for the shipping of products from our warehouse to you.
Cancelled Orders
Orders can be cancelled only prior to payment processing. Orders that are being packaged for shipping, can not be cancelled. For all products please refer to your invoice or billing statement for the dedicated toll free number related to your purchase. If you do not have the information available you may fill out the contact form on the contact page.
Back-Orders
If your order cannot be shipped within the stated delivery date, we will notify you of the expected ship date.
30-Day Guarantee on Returns & Exchanges
We will gladly accept any return within 30 days, provided the item is in new or like-new condition with original packaging (see Return Policy). We will only issue a refund or send a replacement as needed once the item has been received in our warehouse.
Non-Continental U.S. Shipping Surcharge
An additional $10 shipping surcharge is added for items sent outside of the Continental United States.
